BENEFIT COMMUNICATION

No matter how enticing your benefits program may be, it's impact is reduced if your employees don't understand it's value and how to use it effectively. We create communications programs that build support and participation for your benefits programs through multi-media presentations, newsletters, customized materials and even one-on-one meetings with your employees.

Our specialty is to communicate both core and voluntary benefit programs. Whether your needs are regional or national, out team of talented, dedicated licensed professionals can help you achieve your desired results, on target and on time.

In addition, the success of a benefits program also relies on how well it is supported and maintained down the road. We're always here for you with the support you need. Support that's prompt, responsive and efficient. Communication is key!

 

ENROLLMENT SERVICES & CAPABILITIES

ALTA can collectively work together to develop your communication and enrollment strategy. Whether you require print or electronic communication solutions, we can provide you with benefit enrollment and administration services that are second to none. A client can select enrollment and methodologies from one of four enrollment mediums:

• Lap Top, One-to-One
• Web-Enrollment
• Call Center
• Paper Based

The integrated benefits enrollment solution matches your needs with the appropriate enrollment choices. Rather than a "one size fits all" approach we will evaluate your needs and recommend the right approach.

One-to-One Enrollment allows your employees to meet face-to-face with an experienced benefit counselor. Benefit selection information is captured electronically during the enrollment session, eliminating the need for additional forms and delays.

Web Enrollment solution allows your employees to select their benefit options from their office, workplace, home or wherever they have Internet access. Our intuitive, step-by-step process will guide your employees through the enrollment process.

Call Center provides maximum flexibility by allowing your employees to call a trained benefit counselor during the open enrollment process. Our licensed, salaried counselors are effective communicators, knowledgeable and experienced in communicating all aspects of employee benefit plans.

We recognize that a traditional paper based enrollment may still be necessary in some instances. Whether your specific needs are paper based or electronic, we will assist you in the transition process for a more effective and efficient enrollment solution.

Our capabilities allow for the true integration of these services. Enrollment information is consolidated into one view and automated integration to Human Resource and Payroll systems formats is available. Additionally, electronic feeds to and from Benefit Carriers are available through the enrollment process.

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